Terms of Use - Warranties & Return Policy

Return Policy

The product must be returned within 14 calendar days of the date of purchase, provided that the packaging and the product are intact. It is also noted that the shipping costs before and after the return are charged to the customer. If the above conditions are not met, refunds will not be accepted.
The warranties mentioned in each product on our website are covered exclusively by manufacturers and not by us, we are always willing to assist you in covering the warranty of each product but you should know that there is a waiting period that is different depending on the problem of the product and the availability of the house in the particular product undergoing the repair or replacement. In any case there is relevant information to the customer about any developments and the dates of possible receipt or replacement, something that our competent department will know on the day the product reaches the corresponding repair center. Our company does not undertake repair for any product covered by warranty, all sent to official dealers or repairers within and in some cases outside of Greece. The product of the warranty is replaced or repaired under the responsibility of the houses undertaking the warranty.
Sometimes the warranties are not included in the product description, so the warranty offered by the manufacturer itself is automatically taken into account and listed on its official website.
The warranty is invalid in case of damage / malfunction caused by improper handling / use, destruction.
The products are covered by DOA five days from the date of receipt. This means that if the product is defective, you should immediately contact our company to replace it. We cover return shipping to us and shipping to you. If communication is not made within 5 days of the date of receipt, then no change will be accepted. After 5 days, the carrier is charged. In the event of stock exhaustion, the store reserves the right to replace the product within 14 business days. If the product can not be replaced, you will be refunded the amount of money you have paid. Products not covered by DOA from manufacturers eg Apple, Lenovo are repaired at local authorized service.
The management and protection of the personal data of the smartbuy.com.cy visitor / user is subject to the terms of this section and to the relevant provisions of Greek law (Law 2472/1997) for the protection of the individual and the protection of personal data such as has been supplemented by the Decisions of the Chairman of the Commission for the Protection of Personal Data, DD 207/1998 and 79/2000 and Article 8 of Law 2819/2000) and European law (Directives 95/46 / EC and 97 / 66 / EC). These terms are formulated taking into account both the rapid development of technology and in particular the Internet and the existing - albeit not fully developed - network of legal provisions on these issues. In this context, any relevant regulation will be the subject of this section. In any case, smartbuy.com.cy reserves the right to change the terms of protection of personal data by informing visitors / users within the existing and / or possible legal framework. If a visitor / user does not agree to the terms of protection provided in this section, he / she MUST NOT use the services of smartbuy.com.cy.
General terms of protection of personal data
This smartbuy.com.cy website preserves the personal nature of your information and may not transfer it to any third party (natural or legal person) for any reason, except for relevant provisions of the law and to the competent authorities alone.
The smartbuy.com.cy website maintains personal data files that are sent by the visitor / user solely for communication, financial, and tax purposes.
The visitor / user can contact the appropriate department to cross-check the existence of the file, correct it, change it or delete it.
Visitors / users of the smartbuy.com.cy site who are minors may only access the services of smartbuy.com.cy with the consent of their parents or guardians and are under no obligation to submit their personal information. If such information is submitted by minors, administrators of the smartbuy.com.cy site will delete the relevant information.
Also, the administrators of this site may process part or all of the data you have sent for statistical purposes and to improve the information services provided.
Orders via e-commerce
For the use of the e-commerce services of the smartbuy.com.cy website by the visitor / user, the following information is requested: Name / Business name - Business address / Business address - Postal code - Telephone - E-mail - Fax - Country - Credit Card Details.
The above data is also required for the issuance of the relevant documents (tax) and kept in the smartbuy.com.cy financial file. The smartbuy.com.cy administrators can use the data on the type of goods and services acquired via e-commerce to record the buyer's interests and make new offers unless the visitor / user of these services requests that such offers be made. Information regarding the buyer's interests of the visitor / user can never be disclosed to third parties.
Credit Card Details
The Visitor / User Credit Card for the payment of services / subscriptions to the smartbuy.com.cy website is charged only for that particular transaction. The credit card details can not be used for any other purpose. All card payments are processed through Piraeus Bank's electronic payment platform and use TLS 1.1 encryption with Secure Sockets Layer (SSL) encryption protocol. . Encryption is a way to encode the information until it reaches its intended recipient, which will be able to decode it using the appropriate key.
The smartbuy.com.cy website uses cookies to identify the visitor / user when selecting certain services and footers of the site ONLY if the user activates the respective option when importing the items on the above web pages.
Links to 3rd Party Websites ("Links")
The smartbuy.com.cy site contains links to other websites that are not controlled by itself but by third parties (natural or legal persons). Under no circumstances is smartbuy.com.cy responsible for the Terms of Use that these sites follow.
IP Addresses
The IP address through which the PC has access to the Internet and then to the smartbuy.com.cy website is used exclusively for gathering statistics.
Contract of Use
The visitor / user of the pages and services of this site agrees to the following terms of use, which apply to all content, pages, graphics, images, photographs and files included on this site. Therefore, you must read these terms carefully before visiting or using the pages and services of this website. If they do not agree, they must not use the services and content of this site. The visitor / user is kindly requested to check the content of these pages for possible changes. The continued use of this website even after any changes means the unconditional acceptance by the visitor / user of these terms.
Intellectual and industrial property rights
Except for explicit exceptions (copyrights of third parties, affiliates, and agents), all content on the smartbuy.com.cy website including images, graphics, photographs, drawings, texts,

Email: info@smartbuy.com.cy